Return Policy

ALL SALES OF CDs, DVDs, PRINT ITEMS, AND PERSONALIZED ITEMS ARE FINAL. Neora Store will accept returns or exchanges of other items within thirty (30) days of date of shipment. A fifteen percent (15%) restocking fee will apply. Purchaser is responsible for the cost of shipping for returned items. All items must be returned with original tags and packaging. Returns will be processed within 7-10 days of receipt.

Return Shipping Address

Ottawa Logistics 

C/O  Neora

1270 Leeds Ave 

Ottowa

British Columbia

On K1B 3W3